Read what our customers have to say, and let others know what you think by leaving a review. Thanks Rove! So far so good! Requested samples arrived promptly. Ordering online was simply and effortless. 5 stars! Ordered a bed frame from them. It also took multiple prompting on our part and being passed around like a hot potato in Customer Service before somebody stepped up, but from that point the resolution was swift. Again, this is an issue that many company face and … All content is posted anonymously by employees working at Rove Concepts. Online experience from placing an order to check out has been pleasant thus far. Monthly financing products are offered by WebBank, member FDIC. The service and Rove Concepts is exceptional! Glassdoor gives you an inside look at what it's like to work at Rove Concepts, including salaries, reviews, office photos, and more. A free inside look at company reviews and salaries posted anonymously by employees. Split your purchases into 4 payments so you can spread the cost of your purchase over time. Had I known that Rove Concepts had a D- rating from the Better Business Bureau, I never would have purchased the table and I will never do business with Rove Concepts again. or. 3.7 out of 5. Buying the first time from an online retailer one never knows what to expect. It’s one more hoop to jump when I could easily just go to DWR and get what I wanted without needing to be a “member.” I also find there’s too much dependence on email as a primary means of communicating with customer service. If only they had more inventory in stock I would have bought more or high priced item. 9 Rove Concepts reviews. I bought online and the items were very well preserved so that they were delivered in a perfect condition. Browse look books, customer photo galleries, and more. Rove Concepts - Terrible delivery and customer care experience This has been the worst buying experience of my life. We’re now happy we can enjoy our full set of dining chairs. I had to select my second choice. Rove provided all the answers I needed while buying a dining table virtually, and how certain chairs might fit with the table. Rove has the best photos out of the online furniture stores I looked at. © 2020 Trustpilot, Inc. All rights reserved. The customer support (i.e. Recently purchased some additional decor pillows for my Hugo sectional. However, I have yet to hear back from customer service so that the completion of our bed can be done. Easy to use platform and provides all the information needed to understand what your buying. Delivery dates were difficult to get, because the logistics company kept changing them. Buy on Article.com. Very good products, nice design and high quality. Also seems like there is lots of fake reviews good and bad once. Disappointed in products and customer service, I have had a great experience with my residential and commercial orders. Read 1 more review about Rove Concepts Only the latest review will count in the company's TrustScore Tanbir Sahota 1 review. 2-4 of the 8 chairs ordered had quality issues which was disappointing after the long lead time. Majority of pieces crafted in-house with amazing imported materials. Another common point highlighted in Rove Concepts experiences and reviews available online is somewhat longer than expected delivery times. We have used your latest items, which are excellent. Especially when it comes to dining chairs. Highly recommend it to anyone looking for affordable furniture. Previous purchases are ineligible for offer. Browse our last chance and overstocked items now on sale with up to 30% off. I hope to hear from Rove Concepts soon so I don’t lose faith in their products or customer service. They are equally firm to a plastic chair. They were however on time as promised. ROVE CONCEPTS Roveconcepts.comroveconcept ROVE CONCEPTS IS SCAM FRAUD FURNITURE COMPANY Vancouver British Columbiia *Consumer Comment: FRAUD OF ROVE CONCEPTS *UPDATE Employee ..inside information: Rove Concepts … Very good products, nice design and high quality. 2-4 of the 8 chairs ordered had quality issues which was disappointing after the long lead time. We have used your latest items, which are excellent. Customer service over the phone was exceptional. The idea was to apply my coupons earned per order to the next and hence save some money as Rove concept was advertising such deal continuously online or via emails. Looking forward to purchasing more gorgeous pieces from Rove in the very near future! The Aubrey Armchair is so beautiful and matched with our Evelyn Dining Table! I will be ordering these again! Rove provided all the answers I needed while buying a dining table virtually, and how certain chairs might fit with the table. Unfortunately the Charlotte bed came with missing parts to complete the build of the storage part of the bed. The company owners and management are always supportive, offering steady career growth and fair remuneration review. Unfortunately they didn’t have them available to try in the store and we discovered that they are way too firm. Enter the credit or debit card of your choice for automatic payments every two weeks. Monthly financing products are offered by WebBank member FDIC. Once you've been approved, you'll receive reminders and can manage your payments directly in the Klarna app. Further, I don’t understand the need to be a “member.” These kinds of programs are more a deterrent for me. Delivery dates were difficult to get, because the logistics company kept changing them. I've order a number of pieces from ROVE CONCEPTS and to-date have been thrilled with all of my purchases. I have been very please with the process and products. 5 stars! Good customer service and great product.Thanks. 128 reviews of Rove Concepts "I ordered a Luca Sofa in Solstice online expecting it to be the color and quality as described. The white glove service I expected is lacking, and the workers didn’t have their white booties on to enter my home and one had to be told multiple times to keep his mask on. Hopes are high the products we ordered fully meet our expectations. Our Evelyn dining table connects design with the feedback about our products and services expecting it to anyone for... Including the White Glove service to assemble the table, i lost $ 900.. In all, including the White Glove service to assemble the table transaction process - including order confirmation, flawless... Guard since it is dependent on the total amount for two different clients and they were in. Have yet to hear from Rove in the URL of this user 's Google+ profile had... Concepts, rated 3.00 stars process and products reminders and can manage your payments in! 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